What we collect
When you buy: your name, email, phone number, country, state (for India), and company name or tax ID if you add them. We need these for your invoice and to send your files.
When you contact us: your name, email and message.
When you pay: Razorpay collects your card details. We only receive the payment status, the last digits and the card network, never the full card number.
Pro licence keys: when you install the Pro package, our server checks your key and records the time, the package version and your order number. Your IP address is used only for rate limiting and is stored as a one-way hash.
How we use it
To process payments, issue invoices, send download links and licence keys, stop keys that leak or belong to refunded orders, answer support questions and meet tax and accounting rules. We do not send marketing emails unless you ask for them.
Who we share it with
Razorpay, to process the payment. Our email provider, to send order emails and licence keys. FormSubmit, only if our own server is unreachable when you send the contact form: it forwards your message to our inbox. Google (Tag Manager and Analytics), only if you accept analytics cookies. Nobody else.
We share data with authorities only when the law requires it.
Cookies and storage
Analytics (optional): we use Google Tag Manager and Google Analytics to count visits and see which pages help people. They set cookies only after you click “Accept” in the cookie banner. If you click “Reject”, no analytics cookies are set. Change your choice any time with “Cookie settings” in the footer. We do not use advertising cookies.
Your browser also keeps a few settings in local storage: your cookie choice, your theme (light or dark) and Storybook accent color, and, after a purchase, your receipts so you can open them again. Clear your browser data to remove them.
The AI Brand Customization tool loads the fonts you pick from Google Fonts.
How long we keep it
Order and invoice records are kept for 8 years, as Indian tax law requires. Contact messages are kept for up to 2 years. Licence records are kept while the licence exists. Server logs are kept for up to 12 months.
Your rights
You can ask for a copy of your data, ask us to correct it, or ask us to delete it where the law allows. Email hello@pixelsds.com and we will reply within 30 days.
Security
Payment keys and order records stay on our server and are never sent to your browser. Download links work once and expire. Licence keys are stored encrypted and looked up by a one-way hash, and are never written to our logs. All pages use HTTPS.
Changes
If we change this policy, we update the date at the top of this page.
Questions about this page? Email hello@pixelsds.com or use the contact form.